BE Product Warranty

BE Power Equipment Inc. warrants that each new product will be free of any manufacturer defects in workmanship for the set warranty period of the product. Warranty applies to the original purchaser of the product and cannot be transferred.

This warranty does not cover normal wear items, including but not limited to: seals, packings, valves, o-rings, spark plugs etc. Warranty does not include normal maintenance like oil changes, filters or valve adjustments. Nor does it include misuse of product. Warranty approval is at the sole discretion of BE Power Equipment Inc.

In no event shall BE Power Equipment Inc. be liable for any indirect, incidental or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of this warranty. BE Power Equipment Inc. disclaims liability for any implied warranties, including implied warranties of merchantability and fitness for a specific purpose, after the applicable term of this warranty.



SHIPPING CLAIMS
Freight Damage – is defined by product arriving with observable damage to package and/or product.
1.1 Freight damages MUST be reported within 48 hours of receipt
1.2 Damaged packaging must be photographed immediately for records
1.3 If freight company is arranged by dealer, then it is incumbent on them to contact their own freight company and file a claim directly with them
If freight was arranged by BE Power Equipment Inc., then contact BE Power Equipment Inc. with the following information (regardless of receipt or refusal of shipment)
1.4.1 Purchase order of product
1.4.2 Pictures of damage
1.4.3 List of products effected
1.4.3.1 Model Number of Product
1.4.3.2 Serial Number of Product
Hidden Damage - is defined by product arriving and the package having no visible signs of damage. Upon opening the packing damage is noted on the product.
2.1 Hidden damage MUST be reported within 48 hours of noticing the damage.
2.2 Hidden damage claims cannot be reported on items received more than 6 months prior.
2.3 When hidden damage is discovered, contact BE Power Equipment Inc. with the following information.
2.3.1 Purchase Order of product
2.3.2 Pictures of damage
2.3.3 Model number of product
2.3.4 Serial Number of product

BE Pressure Inc. will advise on course of action to remedy situation.



MISSING PART CLAIMS
Items missing from Purchase Order MUST be reported within 48 hours when noticed missing.
When missing products are noticed, contact BE Pressure Inc. with the following information
Purchase Order of product
Model number of products that are believed to be missing from shipment
BE Pressure Inc, will advise on course of action to remedy situation.

Items missing from inside box of product
When missing products are noticed, contact BE Pressure Inc with the following information
Purchase Order of product
Model and Serial number of products
Items missing from package
BE Pressure Inc. will advise on course of action to remedy situation.



WARRANTY CLAIM SUBMISSION PROCEDURE
For Any warrantly claims please contact us at +1 800-663-8331



RETURN SHIPPING FOR WARRANTY CONSIDERATION
Applies when shipping a product to determine if it is applicable for warranty

Return authorization MUST be acquired prior to sending product back
Any item returned without authorization will not be received
Shipping is paid and arranged by sender
All items that are deemed not warrantable will be subject to a $30 inspection fee
If item is warrantable, inspection fee will be waived
If item is warrantable, BE Pressure Inc. will repair, credit, or replace at their expense
If item is not warrantable, customer will be notified and given the following options:
Abandon item ($30 inspection fee still applies)
Item can be fixed and returned at customers expense (quote provided by BE)
Item can be sent back as is at customers expense


RETURN FOR CREDIT
Only applies to new items still in original packaging.

Return authorization MUST be acquired prior to sending back product
Any item returned without authorization will not receive credit
Shipping is paid and arranged by sender
All items are subject to a 20% restocking fee
Any items returned in used condition will not be credited.
**Custom ordered and built products cannot be returned. No exceptions.**



PRESSURE WASHERS
Frame: lifetime

P1415EN , P1615EN, P1815EN , and P2014EN
These products are under warranty to the original retail consumer against defects in material and workmanship for a period of 1 (one) year on parts. Wearable parts and accessories are covered for a period of 90 (ninety) days which include but are not limited to, gun, wand, hose, fittings and nozzles. The warranty is not transferable or assignable. This warranty covers replacement parts.


Engines:
Honda GX – 3 Years, Honda GC – 2 Years **Must contact local Honda Power Equipment for warranty**
Baldor Motors – 2 Years for manufacturer defects **Must contact Baldor for warranty**
Powerease engines and motors – 2 Years for manufacturer defects or 1000 hours, whichever comes first

Pumps: Axial – 1 Year, Triplex – 5 year**
Coil: (Hot Water Pressure Washer) – 3 Years
Burner: (Hot Water Pressure Washer) – 3 Years
Accessories: (eg hose reels, hose, gun, wand, tip, injector, couplers, unloaders, wheels etc.) 90 Days


GENERATORS
Frame: lifetime
Engines:
Honda GX – 3 Years **Must contact local Honda Power Equipment for warranty**
Powerease engines – 2 Years or 1000 hours, whichever comes first

Alternator/Control Panel: 1 Year for manufacturer defects


WATER, CHEMICAL, TRASH PUMPS
Frame: lifetime
Engines:
Honda GX – 3 Years, Honda GC – 2 Years **Must contact local Honda Power Equipment for warranty**
Powerease Engines – 2 Years or 1000 hours, whichever comes first
Pump Body: 2 Years for manufacturer defects
Submersible Pumps: 1 Year for manufacturer defects


AIR COMPRESSORS
Tanks: 2 Years
Engines:
Honda GX – 3 Years **Must contact local Honda Power Equipment for warranty**
Baldor Motors – 2 Years for manufacturer defects **Must contact Baldor for warranty**
Powerease Engines and Motors – 2 Years or 1000 hours, whichever comes first
Pumps: 2 years for manufacturer defects


LOG SPLITTERS
Frames: Lifetime
Engines:
Honda GX – 3 Years, Honda GC – 2 Years **Must contact local Honda Power Equipment for warranty**
Powerease Engines – 2 Years or 1000 Hours, whichever comes first
Hydraulics: 1 Year for manufacturer defects


COMBO UNITS (COMPRESSOR/WELDER/GENERATOR)
Tanks: 2 years for manufacturer defects
Engines:
Honda GX – 3 Years **Must contact local Honda Power Equipment for warranty**
Kohler Engines Command Pro – 3 Years **Must contact Kohler for warranty**
Compressor Pump: 2 Years for manufacturer defects
Generator: 1 Year for manufacturer defects
Welder: 1 Year for manufacturer defects


INDUSTRIAL FANS
Fan Cover: 1 Year for manufacturer defects
Motor: 1 Year for manufacturer defects
Fan Blades: 90 Days for manufacturer defects
Fan Belts: 90 Days for manufacturer defects


VACUUMS
1 Year for manufacturer defects


HEATERS
1 Year for manufacturer defects


BATTERIES
1 Year starting at the time of Purchase from Dealer


PARTS AND ACCESSORIES
ex. hose reels, hose, gun, wand, tip, couplers, unloaders, etc - 90 Days